Never forget what happened to this guy:
Steve Harvey, in December 2015, hosted the Miss Universe 2015 pageant in Las Vegas. Upon announcing the final results, he mistakenly named the first runner-up, Miss Colombia (Ariadna Gutiérrez) as the winner.. (source)
This mistake could've marked the end of his Television personality career as it happened live, on global entertainment networks and prominent sites, at an international glamorous event (just how credibility is crucial to his line of business).
He however immediately recognized and corrected his mistake. A few minutes after Miss Colombia was crowned, Harvey got back to the stage and announced that he had read the results incorrectly and that Miss Philippines (Pia Wurtzbach) was the new Miss Universe.
This move and quick turnaround made Harvey get the hosting gigs of the next Miss Universe pageants, 2016 throughout 2019 and garnered him multiple personality awards over the years.
So what exactly can we learn here? As much as we avoid, but if we happen to fu*k something up, sincere apologies should always be followed by an immediate correction. While standards have gone up over time, we human beings have also become more accepting.
If you failed to meet your commitment to a client, don't justify the mistake. Apologize and correct it immediately.
Missed your anniversary, don't justify. Apologize and correct it immediately.
It's synonymous in business, relationships, health, community, everywhere.
While it is not easy, it's not that complicated.
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